Shipping & Returns
Our Prominse to you
It is very important to us that you are happy with your purchase, so if you have any questions about a piece, please don't hesitate to reach out before you buy.
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Some of our pieces are vintage items, and we state clearly in the description if this is the case. Anything marked vintage means that it has been loved before us, and has a story all of its own. Sometimes this means that they have been marked through that history and we will always endeavor to show you any imperfections in the photographs and let you know in the comments.
Return Policy
Returning an item can be expensive so we would always rather answer your questions before you buy to save you that burden. If, however, you are not entirely happy with your purchase, please contact us and we will refund you the cost of your purchase on return delivery. If your piece should arrive damaged due to our neglect, which we endeavor to ensure never will happen, we will always refund entirely without return of item.
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Unfortunately, we are unable to accept refunds on our Letters from Evelyn collection so please choose carefully as we really do want you to be happy.